Frequently asked questions
Common questions about downloading with ZooGet.
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Frequently asked questions
Does it work with ZooGet Shorts / Reels / clips?
Single-video links from ZooGet (including short-form when supported) work on the homepage tool.
Can I download a whole playlist?
Use ZooGet bulk mode for multiple links; playlist expansion depends on the platform.
Why did my video fail?
Private, geo-blocked, or expired links can fail. Try copying a fresh public URL.
How long does a download take?
Usually seconds for short clips; longer 4K files need more time to merge.
Where do files go on iPhone and Android?
Browser Downloads on Android; Files / share sheet on iOS.
Is it safe to use ZooGet?
ZooGet does not ask for your ZooGet password. Only download content you have rights to use.
Does ZooGet keep my files?
Processed files are temporary for delivery; we do not build a public library of your downloads.
Is it legal to download ZooGet videos?
Follow ZooGet terms and copyright law in your country. Only download media you own or may use.
Is ZooGet free for ZooGet?
Yes. Basic ZooGet downloads on ZooGet are free; you only need a browser.
Can I download ZooGet in 1080p or 4K?
When ZooGet provides those qualities, ZooGet lists them so you can pick HD or 4K MP4.
Do I need an app or extension?
No. ZooGet runs in your browser — nothing to install.
Can I watch downloads offline?
Yes. After the file is saved, open it with any offline player.